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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Martinez

Carlos Martinez

November 8, 2024

5  out of  5
rating by Carlos Martinez
"Excelente atención, muy amable, dedicada y detallista en su trabajo. Muchas gracias por todo el apoyo y la asesoría"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que recibiste una atención amable y detallada. Estamos aquí para apoyarte en todo momento y nos enorgullece brindar un servicio de calidad. ¡Gracias por confiar en Darrell Shelton State Farm!"
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Bri heehee

November 8, 2024

5  out of  5
rating by Bri heehee
"Kylin was the best representative!!! He answered all my questions and got me the best quote! It felt like I was talking to Jake from statefarm 10/10"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Kylin provided you with an exceptional experience and found you the best quote. He takes great pride in making sure our customers feel comfortable and well-informed—just like Jake from State Farm! We look forward to continuing to serve you. Thanks again for choosing Darrell Shelton State Farm!"
Profile photo of Brittany Mahr

Brittany Mahr

November 7, 2024

5  out of  5
rating by Brittany Mahr
"Nick was fantastic in helping me lower my vehicle insurance. He’s highly personable, worked around my schedule, and made communication easy. I highly recommend reaching out to him!"
We responded:
"Brittany, thank you for such a kind review! I am so happy Nick was so helpful with your auto insurance! "
Profile photo of Kadeja McGee

Kadeja McGee

November 5, 2024

5  out of  5
rating by Kadeja McGee
"Nick is awesome! He saved me over $150 on my car insurance. Very courteous, professional and friendly! Thanks again & many blessings!!"
We responded:
"Thank you for the wonderful feedback! We’re delighted to hear that Nick was able to help you save on your car insurance. He always goes above and beyond to provide courteous and professional service. We appreciate your kind words and wish you many blessings as well! Thank you for trusting Darrell Shelton State Farm!"
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wendy christy

November 5, 2024

5  out of  5
rating by wendy christy
"Crystal was calm and knew her stuff. Answered all my questions to my satisfaction and was very professional. I am hoping this works out. Thank you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Crystal provided you with the answers and support you needed. She truly cares about helping our clients, and we’re glad she made a positive impact on your experience. We look forward to continuing to meet your expectations. Thank you for choosing Darrell Shelton State Farm!"
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andrea gonzalez

November 5, 2024

5  out of  5
rating by andrea gonzalez
"Amazing customer service!!"
We responded:
"Thank you Andrea"
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Rich Brashears

November 4, 2024

5  out of  5
rating by Rich Brashears
"Darrell Shelton State Farm was very easy to deal with for bundling my home and auto insurance. Ask for Matt to assist you. He was very knowledgeable and communication through the process was great!"
We responded:
"Rich, Matt is a new addition to our team. He has caught on the the Darrell Shelton State Farm agency ways of doing business very easily. We look forward to working with you. Feel free to reach out anytime you have any questions. "
Profile photo of Jo Robinson

Jo Robinson

November 1, 2024

5  out of  5
rating by Jo Robinson
"I had a great experience with State Farm agent Kylin Nelson from the Darrell Shelton State Farm Agent/Agency. The rate was extremely good. This is the best rate I’ve ever had living in the state of Florida. Florida can be very expensive when it comes to their rates and I’m happy. I finally found a company that took things in consideration, such as the fact that I’ve never been in an accident and other things. Check them out 😊"
We responded:
"Jo our agency and State Farm do all we can to ensure that our clients get the best service and the best options when it comes to insurance. Thank you!!"
Profile photo of veneta rodriguez

veneta rodriguez

November 1, 2024

5  out of  5
rating by veneta rodriguez
"Oh my goodness… this was the BEST experience I have ever had getting a policy. Nick is the “Bomb Diggity”!!! He was awesome, funny and very customer service oriented. Nick made my day!! Thank you Nick for making this such a great experience. I’ll be smiling for days! Maybe weeks…. 😁"
We responded:
"Veneta, thank you for the review and acknowledging Nick and his excellent knowledge and service."
Profile photo of Arshad hussain

Arshad hussain

November 1, 2024

5  out of  5
rating by Arshad hussain
"Best insurance agent to work with . Explained in detail everything I wanted to know . Highly recommend if you need any type of insurance"
We responded:
"Thank you Arshad"
Profile photo of Linda La Touche

Linda La Touche

October 31, 2024

5  out of  5
rating by Linda La Touche
"This was so easy….why didn’t I switch earlier?! Got a lovely quote online, then a text from agent Christian confirming, within hours I was all set-up. All questions answered…I couldn’t be happier."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that the process was smooth and that Christian was able to help you quickly. Welcome to the family—we’re here whenever you need us!"
Profile photo of Athina Mourelatou

Athina Mourelatou

October 30, 2024

5  out of  5
rating by Athina Mourelatou
"Amazing! Knowledgeable and honest! I was very surprised at Crystal’s customer service and product knowledge!"
We responded:
"Thank you Athina"
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Debbie L.

October 30, 2024

5  out of  5
rating by Debbie L.
"Everyone was very nice and patient and I got a very good rate. Excellent customer service and very professional."
We responded:
"Debbie we thank you for the review "
Profile photo of Matthew Legendre

Matthew Legendre

October 30, 2024

5  out of  5
rating by Matthew Legendre
"Had the pleasure of speaking with Kylin this morning. He was very much capable and competent in actioning my request. He fixed problems customer service representatives made. Good doing business."
We responded:
"Matthew, thank you for the great review! I am so happy Kylin was so helpful. We are always here when you need us! "
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V L

October 28, 2024

5  out of  5
rating by V L
"Nick was instrumental in giving me a good rate and making sure I was fully covered. He took the time to explain everything to me. Def 5 stars! Cheers"
We responded:
"VL 5 star service is our goal. We appreciate the opportunity "
Profile photo of Manuel Morales

Manuel Morales

October 28, 2024

5  out of  5
rating by Manuel Morales
"Gracias Cintia por tu alluda a encontrar Nuevo Seguro y tener un ahorro teniendo la misma cobertura con la compaia hantetior"
We responded:
"It was our pleasure. Thank you for the review "
Profile photo of Mark Santana

Mark Santana

October 25, 2024

5  out of  5
rating by Mark Santana
"Nick and Allison were amazingly helpful and I am grateful for there assistance in my time of need"
We responded:
"So glad we were there to help "
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jorge luis denis

October 25, 2024

5  out of  5
rating by jorge luis denis
"Good"
We responded:
"Thanks "
Profile photo of Lena Sparks

Lena Sparks

October 24, 2024

5  out of  5
rating by Lena Sparks
"It was great to have Cynthia Placencia as my car insurance agent she is very professional and fast, she helped me save over $40.00 with more coverage. I definitely recommend Darrell Shelton State Farm insurance agent"
We responded:
"Thank you Lena"
Profile photo of Marcos Leal

Marcos Leal

October 24, 2024

5  out of  5
rating by Marcos Leal
"He was very professional. I got better coverage and quotes because of him. Excellent service!"
We responded:
"Marcos we appreciate you"
Profile photo of Loammi Garabito

Loammi Garabito

October 24, 2024

5  out of  5
rating by Loammi Garabito
"Cynhia Sosa me ayudo mucho con su servicio."
We responded:
"Gracias"
Profile photo of Yerybeth Ceballos Bou

Yerybeth Ceballos Bou

October 24, 2024

5  out of  5
rating by Yerybeth Ceballos Bou
"Thanks Cynthia Sosa, you helped me a lot."
We responded:
"We are thankful for the opportunity "
Profile photo of Nick

Nick

October 24, 2024

5  out of  5
rating by Nick
"Friendly and professional customer service with amazing rates! Crystal, our agent, is especially exceptional!"
We responded:
"Nick thank you for the GREAT review!!"
Profile photo of Mariela Guzman

Mariela Guzman

October 23, 2024

5  out of  5
rating by Mariela Guzman
"Im very pleased with the service provided by both the company and Cynthia!!"
We responded:
"We are thrilled that we were able to make your experience with Darrell Shelton State Farm agency a great one."
Profile photo of Laura S. Sosa S.

Laura S. Sosa S.

October 23, 2024

5  out of  5
rating by Laura S. Sosa S.
"Gracias a Cynthia que me ayudó con mi seguro, gracias por tu ayuda!"
We responded:
"Gracias"