Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam Young

Pam Young

February 12, 2026

5  out of  5
rating by Pam Young
"Sean was very polite and knowledgeable. He took his time explaining the coverage and helped me through the process of canceling my old policy and getting my new policy set-up and started."
We responded:
"Thank you for your review, Pam! Sean is a fantastic Team Member and we're grateful to have him! I'm glad to hear he was helpful with getting your new policy set up and finding the right coverage. Reach out if you need us! "
Profile photo of Shanice Doll

Shanice Doll

February 12, 2026

5  out of  5
rating by Shanice Doll
"Darra was professional and spoke with a smile. She also assisted me with understanding the billing process a lot better. Darrell Shelton has well trained staff in his office! Super grateful and impressed. Thank you all."
We responded:
"Thank you for sharing your experience with Darra, Shanice! We appreciate your kind words, and that you understand the billing better! Reach out if you need us! "
Profile photo of Gino Zignago

Gino Zignago

February 12, 2026

5  out of  5
rating by Gino Zignago
"La señorita Cynthia me atendió con mucha amabilidad y excelente conocimiento de trabajo. Fue un placer trabajar con ella."
We responded:
"Thank you so much, Gino! I'm glad that Cynthia was so helpful for you. "
Profile photo of Tash Frederic

Tash Frederic

February 12, 2026

5  out of  5
rating by Tash Frederic
"Doing business with state farm is so easy and affordable especially in hard times like these...Anthea is gr8t, she's very knowledgeable and she was very detailed when explaining the coverages...I highly recommend her and her office.."
We responded:
"Thank you so much for the recommendation, Tash! Anthea was happy to hear about your review, we appreciate you! "
Profile photo of JaNay Newton

JaNay Newton

February 11, 2026

5  out of  5
rating by JaNay Newton
"Christian was very informative, professional and answered all my questions. I will not hesitate to recommend State Farm Insurance to friends and family."
We responded:
"Thank you for your review, JaNay! I'm so glad to hear Christian was so helpful for you, we're honored to have your recommendation."
Profile photo of jordan carpentier

jordan carpentier

February 11, 2026

5  out of  5
rating by jordan carpentier
"Anthea was very nice and helpful with the hole transformation."
We responded:
"Thank you so much for your feedback, Jordan! "
Profile photo of Melanie McGuffey

Melanie McGuffey

February 11, 2026

5  out of  5
rating by Melanie McGuffey
"Working with Logan was a pleasure. He was very knowledgeable and patient. I have already recommended him to others!"
We responded:
"Thank you, Melanie, for sharing your experience. I'm glad to hear Logan was so helpful for you! Thank so much for your recommendation! "
Profile photo of Lynette Balicki

Lynette Balicki

February 11, 2026

5  out of  5
rating by Lynette Balicki
"Javvene was awesome in helping us secure a lower payment on our car insurance than the one we had. Very professional and easy to work with!"
We responded:
"Thank you for your review, Lynette! Javvene is fantastic, I'm glad to hear she was so helpful for you!"
Profile photo of David Laws

David Laws

February 11, 2026

5  out of  5
rating by David Laws
"Great customer service.fast easy and affordable!"
We responded:
"Thank you so much for your review, David! "
Profile photo of SİNAN DÜZ

SİNAN DÜZ

February 11, 2026

5  out of  5
rating by SİNAN DÜZ
"Today I spoke with Sean from state farm He got me a great deal and he was kind nice Like a Good Neighbor ;)"
We responded:
"Thank you for sharing your experience, Sinan! Glad to hear Sean was so helpful, reach out if you need us! "
Profile photo of Suzie Charles-Norelus

Suzie Charles-Norelus

February 10, 2026

5  out of  5
rating by Suzie Charles-Norelus
"I had an excellent experience with Logan. He helped me find a great rate for auto insurance. He’s very professional and took the time to walk me through the process. I highly recommend State Farm for anyone looking for auto insurance. Ask for Logan when you call."
We responded:
"Thank you for your feedback, Suzie! I'm so glad to hear you had a great experience with Logan and that he helped with your auto insurance. Thank you for your recommendation! "
Profile photo of bobby drury

bobby drury

February 10, 2026

5  out of  5
rating by bobby drury
"Very happy with our new policy from State Farm. Our agent Christen was so helpful and friendly and made our experience with State Farm a great one! While signing us up with our new policy he was he was so polite and engaging and all our questions for us. We would recommend State Farm to our friends!"
We responded:
"Thank you for the kind words, Bobby! I'm glad to hear Christian was so helpful getting you set up with your new policy. Reach out if you need us! "
Profile photo of Enrique Gomez

Enrique Gomez

February 10, 2026

5  out of  5
rating by Enrique Gomez
"Muy amable la señorita Cintya en la entrevista conmigo, gracias por tanta ayuda generosidad."
We responded:
"Thank you so much for your review, Enrique! I'm so glad Cintya took such great care of you. We're here to help! "
Profile photo of Melissa Brand

Melissa Brand

February 10, 2026

5  out of  5
rating by Melissa Brand
"I worked with Javene. She was great. Javene reduced my price from my other insurance company"
We responded:
"Thank you for your review, Melissa! I'm glad to hear Javvene was so helpful, please reach out if you need us! "
Profile photo of Wanda Gunder

Wanda Gunder

February 10, 2026

5  out of  5
rating by Wanda Gunder
"Very very helpful in spoken to and when asking questions."
We responded:
"Thank you so much for your review, Wanda! "
Profile photo of Linda Jones

Linda Jones

February 9, 2026

5  out of  5
rating by Linda Jones
"Christian is the best Insurance Agent that I have consulted with for customizing my aito policy to fit my necessities. He made the process very pleasant and easier with the use of State Farms plan coverages."
We responded:
"Thank you so much for sharing your experience, Linda! I'm glad to hear Christian was so helpful customizing your auto policy. We're here to help! "
Profile photo of Alexander Kuznetsov

Alexander Kuznetsov

February 6, 2026

5  out of  5
rating by Alexander Kuznetsov
"Very experienced and friendly person !"
We responded:
"Thank you Alexander "
Profile photo of Beverly Casseus

Beverly Casseus

February 5, 2026

5  out of  5
rating by Beverly Casseus
"Kylin was amazing and explained all my options completely. I definitely recommend State Farm to all my family and friends based on his wonderful customer service. Nicky was also amazing as well. This office has an amazing staff all together. Thank you."
We responded:
"Beverly, thank you for the fantastic review and for trusting State Farm with your insurance needs. We're happy to hear Kylin exceeded your expectations, and we greatly appreciate your recommendation of Darrell Shelton State Farm Insurance. Your business and support mean a lot to us!"
Profile photo of cesar reverol

cesar reverol

February 5, 2026

5  out of  5
rating by cesar reverol
"Excelente atención trato y responsabilidad del señor Christian quien me ayudó en todo al momento"
We responded:
"Gracias"
Profile photo of César A Reverol

César A Reverol

February 5, 2026

5  out of  5
rating by César A Reverol
"Excelente atencion del Sr Christian muchas gracias"
We responded:
"Gracias"
Profile photo of David Vanvleet

David Vanvleet

February 4, 2026

5  out of  5
rating by David Vanvleet
"I spoke with Nicole today very sharp young lady good to her job love the kindness and respect that you have an awesome day young lady who made mine"
We responded:
"Thank you for the great review "
Profile photo of Dolores Santiago

Dolores Santiago

February 4, 2026

5  out of  5
rating by Dolores Santiago
"Darrell Shelton was a great person to speak too Car insurance"
We responded:
"Delores we appreciate when customers like you post these types of posts. We look forward to serving you for the long term. Thnx!!"
Profile photo of Elizabeth Graber

Elizabeth Graber

February 3, 2026

1  out of  5
rating by Elizabeth Graber
"I switched to this insurance agency after meeting Crystal at a BNI group, and it was a huge mistake. Darrell, her husband, is the agent and never returned my calls—until today, when he finally called just to yell at me. Their daughter also works in the office and ignored my emails for nearly two weeks. I was simply trying to add my daughters to my policy and discuss my rate, but basic communication was apparently too much to ask. Instead of professionalism, I was met with rudeness and hostility. This is an unacceptably run business. There are far too many competent, respectful insurance agents out there to waste time with people like this. I would give all of them -0 stars"
We responded:
"Elizabeth, we take feedback seriously, and this experience does not reflect the standard we hold ourselves to. Our agency has proudly served thousands of clients and earned NEARLY 1,500 five-star reviews by prioritizing responsiveness, professionalism, and respect in every interaction. We are always here to help with policy changes, rate discussions, and coverage questions. That said, we also expect conversations to remain respectful on both sides. We are committed to serving our customers at a high level, and that includes maintaining professional communication at all times. If you would like to discuss your concerns in a constructive manner, we are available and willing to help. — Darrell Shelton State Farm Agency "
Profile photo of Tina Bonfiglio

Tina Bonfiglio

February 3, 2026

5  out of  5
rating by Tina Bonfiglio
"Christian was referral to me for auto insurance by a family member. He responded quickly to my text message for quote. All coverage options were explained and quote was issued and accepted. Thank you Christian and StateFarm!"
We responded:
"Thank you so much for your review Tim"
Profile photo of Tynece Hall

Tynece Hall

January 31, 2026

5  out of  5
rating by Tynece Hall
"Pascale was great ! Very informative and fast"
We responded:
"Tynece your review is appreciated. "